*ORDER DISPATCH AND SHIPPING TIMES UPDATE**
We endeavour to dispatch most online orders ASAP, however some items are in our offsite warehouse and orders may take 2-4 business days for packing and handling. Please note that seasonal stock (e.g. Christmas) and clearance items may require longer order processing times as we may need to retrieve your items from storage.
During busy periods such as the the month of October we experience a high volume of online orders, please bear with us as we are doing our very best to ensure you get your orders to you as soon as we can!
We use Post to ship our orders, for up-to-date delivery estimates please check their delivery times and service updates.
Due to the current situation, Post has been experiencing significant delays with standard parcel post. Delivery with express post is still the fastest delivery & arrives much faster than regular post. We cannot guarantee orders will arrive by a certain date, and we cannot refund any postage for orders that do not arrive in time. We hope you understand that things are very crazy for everyone at the moment so delivery times can be delayed.
You can make changes to your order or shipping method after your order is placed, but we aim to pack & dispatch your order as fast as possible, so we do suggest contacting us ASAP with order changes. We will do our best to change your order, but sometimes it may be too late if the order has already left the warehouse. Please call or email us your changes at [email protected] or call or text us at (+358)488842502 and we will do our best to accomodate you.
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General Shipping Info:
n Shipping Options:
Shipping Method |
Cost |
Delivery Time (Approx.) |
Standard Parcel Post |
€10 |
5-10 business days |
Express Post |
€15 |
1-5 business days |
Pick Up in Store ():
All orders are available to be picked up in store from our location, free of charge.
We endeavour to have all pick up in store orders ready for you ASAP, however some items are in our offsite warehouse and can take 1-2 days to be ready for pick up. We will notify you by text or email (separate from your order confirmation email) when your pick up order is ready for collection. If you require your order sooner, please call us before placing your order to avoid disappointment.
Uber Connect (01650 Vantaa Metro):
You can get same day delivery with Uber Connect, just follow the steps below.
Step 1. Simply open up the Uber app.
Step 2. Click on the Package icon
Step 3. Click on receive a package
Step 4. Put in our address as where the package is coming from. (Please make sure you call the store (+358)488842502 or warehouse (+358)488842502 to make sure you get the right location - whether it's coming from there or our warehouse - and that the package is ready to be collected).
Step 5. Confirm connect and track your package. make sure you are there to receive the package.
International Shipping Options:
International orders are shipping via Post Standard shipping and include a tracking number.
All international shipping times are approximate only. We ship to many more countries! Please email us for any further enquiries!
FIND US AT:
Talttakuja 16t, 01650 Vantaa, Finland
CONTACT US:
IN-STORE AND STOCK ENQUIRIES
[email protected]
(+358)488842502
ONLINE ORDER ENQUIRIES ONLY
[email protected]
(+358)488842502
OPENING HOURS:
MON: 11am-5pm
TUE: 10am - 6pm
WED: 10am - 6pm
THU: 10am - 6pm
FRI: 10am - 8pm
SAT: 10am - 5.30pm
SUN: 12pm - 5pm
Online Customer Service Hours:
Monday: 10am - 4pm
Tuesday: 10am - 4pm
Wednesday: 10am - 4pm
Thursday: 10am - 4pm
Friday: 10am - 4pm
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